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It’s safe to say that poor product quality can have a significant impact on a manufacturer’s reputation and bottom line, so quality is always top of mind both for suppliers and customers across industries. But, what is it that can give small and medium-sized manufacturers an extra push to become “premium suppliers” to customers?

During this advanced quality webinar, CMTC Quality Practice Lead Eliot Dratch will discuss the key points that large customers typically demand from their lower-tier suppliers before advancing their status to “Premium Supplier.” This approach is applicable to most industries, including aerospace, consumer products, medical, apparel, food, and more.

This webinar is part of a 2021 monthly webinar series focusing on different topics regarding Quality as it pertains to manufacturers. You are encouraged to join as many of the webinars in this series as you would like.


Meet the Speaker

Eliot Dratch
Sr. Quality Consultant at CMTC

Eliot Dratch is a Senior Quality Consultant for CMTC specializing in operational improvements for industrial manufacturers. This includes implementing Quality, Safety and Lean programs and teaching methods to anchor positive organizational change. He applies 25 years of industrial, aerospace, and automotive manufacturing experience to add value to many types of manufacturers. Over the last decade, Eliot has trained hundreds of employees from scores of manufacturing companies and is a co-author of ASQ’s Certified Quality Manager Handbook.