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The COVID-19 pandemic has incited a sudden and dramatic social experiment — forcing millions globally to work from home. To understand how this is affecting employees now and how it might redefine the workplace in the future, HGA surveyed over 3,500 professionals across generations, from a wide range of industries, and working in various roles.

Following clues in the qualitative and quantitative data, HGA and their team of researchers and workplace strategists formed five core insights into people’s experiences, motivations, and behaviors, and translated them into key considerations for the future workplace